Privacy Policy

The short version: this site collects almost nothing. There are no accounts, no sign-ups, and no cookies set by us. The full details are below.

Last updated: October 10, 2026.

What this website collects

This is a static website. You can read every guide, city page, and cost breakdown without giving us anything. There is no account system. There is no sign-up form. There is no contact form that stores your details.

The only data created when you browse comes from standard server logs. Like almost every website, our hosting provider records basic technical facts for security: your IP address, the pages you visited, and the time of the visit. We do not combine these logs with any other data. We do not build profiles of visitors.

We do not collect your name, email address, or phone number anywhere on this website. If a page ever asks for that information in the future, this policy will be updated first.

Phone calls

If you call our service line, your call goes to our call-handling team. We may note the reason for your call: which appliance broke, your ZIP code, and the visit you booked. That note exists so the right local technician gets the job, and only to run your service call well.

Calls may be routed through our call-tracking partner so we know which pages lead to bookings. This helps us keep the helpful pages and fix the ones that are not working. We never sell call records or caller numbers to anyone.

Cookies

This site sets no cookies of its own. We run no tracking scripts from our side. Your browser will not find a cookie placed by us after you visit.

If you click a link that leaves this site, such as a link to a manufacturer manual or a parts store, that site has its own rules. Its cookies are its business, not ours.

What we never do

• We never sell your data. There is nothing to sell.
• We never send marketing texts or calls to numbers we do not have. This site does not collect your number, so we could not do this even if we wanted to.
• We never share browsing logs with advertisers. Server logs stay with the hosting provider for security purposes.

Data security

Because we collect so little, there is little to protect. Server logs live with our hosting provider under their security controls. Access is limited to the people who keep the site running. Call notes are visible only to the team that schedules and performs your repair.

How long we keep data

Server logs are rotated and deleted by our hosting provider on their schedule, usually within weeks. Call notes stay in our scheduling system only as long as your booking needs them, plus the warranty period on the repair. After that, they are removed. We keep nothing "just in case."

Changes to this policy

If our practices change, for example if we ever add a booking form, we will update this page and change the "last updated" date at the top. The version on this page is always the current one.

Questions about privacy

If you have a question about this policy or about data from your service call, call us at +1 (888) 206-0056 and ask. We will give you a straight answer.